You can use that form to submit an inquiry or request to the customer service team. On their website, there is a Contact Us form which is located at the bottom of every page. For urgent inquiries, please call the customer service number listed above.Īnother option for contacting the Kobalt manufacturer is through their website. This email address should be used for non-urgent inquiries. You can also reach them via email at com. This phone number is available from 8am to 8pm EST, Monday through Friday. Their customer service team can be reached at 1-80. The best way to contact the Kobalt manufacturer is by phone. Therefore, to ensure that the warranty process runs as quickly and smoothly as possible, it is always best to keep the receipt of purchase with you. Without a receipt, the warranty claim process can take longer, as the warranty and products purchased will have to be validated through other means and could result in possible delays. When filing a claim, a receipt proves that you are the original purchaser of the product, and allows Kobalt to quickly validate the date of purchase and product purchased. Yes, you will need to provide a receipt for the product in order to submit a warranty claim for any Kobalt products. Registering your new Kobalt tools is a quick and easy process and can provide you with useful benefits, therefor it is recommended. Lastly, you will also gain access to a customer service line for any technical assistance or maintenance needed. Registering your tools can help you keep track of your ownership and receive important updates on tool performance and product safety.Īdditionally, if you register, you will be eligible for the Kobalt product guarantee, where if a tool ever fails, you can receive a free replacement of an equivalent Kobalt product. However, registering your tools can have several benefits. You do not need to register your Kobalt power tools in order to use them. Do I need to register my Kobalt power tools? Once Kobalt receives the return and confirms it is broken, your request will be processed and you’ll receive a refund within three to seven business days. Make sure also to package the tool securely and include all accessories and users guide, as well as a copy of the original invoice. The company must receive it within 14 days, or else you’ll be ineligible for a refund. Once you have requested your return and received return authorization, you can then ship the tool back to Kobalt. Click “Contact Us” and you’ll be given a range of options on how to reach customer service, such as by phone or email. On the left of the page, you should see links to “Contact Us” and “Customer Care”.

Register my kobalt tools